Call Center & Telephone Solutions
F9 Group, Inc. has over 20 years experience providing marketers with telephone systems that can both measure response and handle spikes in call volume.
- Customized Call Tracking to meet your reporting needs
- Real Time Dashboard shows call volume in real time
- Skills Based ACD Routing
- Hosted Call Center Software that works with ANY Phone System
- Deploy Home Based Call Center Agents
- Call Recording
- Interactive Voice Response Telephone Systems
- Telephone Name and Address Capture, No Operator Required
- Hosted Predictive Dialers
- Premium 800 Vanity Toll Free Numbers
- IVR Store Locators
- SMS Text Messaging
- Live Operator Transcription
- Payment Processing
- NO BUSY SIGNAL GUARANTEE
